ISO 27001 Certified • A Proven Long-Term Partner • Dedicated NZ Support

Marketing Automation, Backed by Local Kiwi Experts

Our Customers

Proven by the World’s Top Brands

TD_Bank
BMO
Midlands
Verizon
Suncorp
AA_Insurance
iag
Samsung-1
Green-Cross-Health
Uber
vodafone

Automate every digital customer moment - with Kiwi experts support.

  Send the right email or SMS in seconds

  Stay 100 % NZ-compliant

  Get local expertise whenever you need it

MX - Touchpoint Group  (1000 x 700 px) (5)
Proof in the Numbers

Why NZ marketers choose Touchpoint MX

48 hours
to first live journey
21 years

NZ mar-tech innovation

72 months

average partnership

100 %

secure data hosting

International Marketing Manager - The Midland Group

Adam B

"Touchpoint Group is a HUGE asset to The Midland Group. Assisting us with websites for 3 of our products and providing us with a personalised marketing CMS through TouchpointMX."

Digital Marketing Lead - Green Cross Health

Sarah C

"The Touchpoint team were so helpful and professional, offering suggestions, guidance and technical support the entire journey. They were responsive and highly organised, delivering the project on time and to budget. We couldn’t recommend them more highly!"

Digital Business Banking Director - Barclays Bank, UK

Adrian S

"If you need to analyse, organise and understand key themes from unstructured customer comments, as well as the degree of impact they have on key metrics you are surveying on, then this is the tool you need."

Managing Director - Resilient IT, NZ

Simon J

"It is refreshing to see such a commitment to information security and privacy reflected within systems, technology and culture at Touchpoint Group."

Digital Marketing Specialist - Harvey Norman PhotoCentre

Alpesh L

"TouchpointMX has been partners with Harvey Norman PhotoCentre since 2008, providing a valuable service and digital solutions to help us achieve our marketing goals."

Head of Marketing - Tortilla, UK

Megan B

"Ipiphany enabled us to read tens of thousands of lines of unstructured text from our third party delivery company quickly and efficiently. Providing us with an overview of areas we can improve our customer experience and B2B relationship."

Enterprise-grade security

ISO 27001 certification gives enterprise-grade protection without enterprise-suite complexity.

Kiwi support, fast

 Your dedicated NZ account manager and local support - no offshore queues.

Long-term partnership

Clients stick with us for 6 + years on average, so the help you get today is still there tomorrow.

Omni-channel Builder

Orchestrate email + SMS flows in minutes — no code required

touchpoint-group-product-customer-loyalty
MX - Touchpoint Group  (1000 x 700 px) (1)

Real-time triggers

Fire actions instantly on purchases, inactivity, or any custom event

Close the loop, all in one platform

No add-ons needed - manage surveys and feedback forms seamlessly. 

MX - Touchpoint Group  (1000 x 700 px) (2)
MX - Touchpoint Group  (1000 x 700 px)

Live Dashboard

Track opens, clicks, and engagements in one place for instant insight.

Touchpoint Group - Case Study -2

ANZ

ANZ: How TouchpointMX Created an Agile Working Environment in a Large Enterprise Organisation

Touchpoint Group - Case Study -2 (1)

Green Cross Health

Green Cross Health: Streamlining website functionality to retain customers and increase site engagement

Touchpoint Group - Case Study -2 (2)

Paper Plus Group

Paper Plus Group: Driving profitable engagement with email marketing

Why not

Stop juggling tools

Touchpoint MX unifies data, journeys and reporting so your team spends less time integrating and more time growing revenue.

Ready to see your first automated journey go live?

Book a 15-minute call and we’ll map it together - no slide-deck, just your data in action.


Book your demo

Book a 15-min Demo

See your first email + SMS journey go live - 

no slide-deck, just your data.

ISO 27001 Certified · Enterprise-grade security · Local Kiwi support

Pricing Packages

Custom
per month

Enterprise

All Starter, plus...
Unified Reporting Dashboard
Hands-on on-boarding & enablement
Ongoing strategic support
Scalable pricing for high volumes

FAQs

 

Yes - we'll walk you through the platform and show how it can solve your specific challenges.

Yes. All plans can be tailored to meet your organisation’s goals and requirements.

Yes - our systems scale to enterprise level with secure access controls and expert support.

Yes - our platforms are used globally across banking, insurance, utilities, and retail.

Yes - we’re ISO 27001 certified and follow strict data protection protocols.

Got a question?

Let’s chat.

Our local team answers within 24h -

whether you need a live demo, tech support, or just want to talk ROI.

Location

Auckland, NZ | Sydney, AU | London, UK