
Automate Emails, SMS, Surveys & Loyalty - Proudly Kiwi-Built
Local support, full compliance, and go-live with your first journey within 48 hours.


Proven by the World’s Top Brands












Engage & Automate
Deliver the right message at the right time with real-time triggers, segmentation, and personalization.
Retain & Reward
Keep customers coming back with built-in loyalty programs, surveys, and NPS tools.
Trust & Support
NZ-based, ISO-27001 certified, with full local support so your data and compliance are never a worry.
Platform Features
What is Touchpoint MX
Touchpoint MX is New Zealand’s Kiwi-built marketing automation platform - combining email, SMS, surveys and loyalty campaigns in one place. Backed by ISO 27001-certified data security and local NZ support, it helps you engage customers with confidence.
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Email, SMS & Loyalty in One Platform
Build email, SMS & loyalty campaigns in minutes - zero coding, zero hassle
Smart Journeys That Run Themselves
Engage customers instantly - from first sign-up to repeat purchase
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Feedback & Surveys Built-In
Surveys & Feedback Built-In - capture customer sentiment without adding another tool.
Customer Loyalty, Built In
Reward repeat customers and boost retention with loyalty programs designed to keep them coming back.
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Why Touchpoint MX
NZ mar-tech innovation
average partnership
secure data hosting
International Marketing Manager - The Midland Group
Adam B
"Touchpoint Group is a HUGE asset to The Midland Group. Assisting us with websites for 3 of our products and providing us with a personalised marketing CMS through TouchpointMX."
Digital Marketing Lead - Green Cross Health
Sarah C
"The Touchpoint team were so helpful and professional, offering suggestions, guidance and technical support the entire journey. They were responsive and highly organised, delivering the project on time and to budget. We couldn’t recommend them more highly!"
Digital Business Banking Director - Barclays Bank, UK
Adrian S
"If you need to analyse, organise and understand key themes from unstructured customer comments, as well as the degree of impact they have on key metrics you are surveying on, then this is the tool you need."
Managing Director - Resilient IT, NZ
Simon J
"It is refreshing to see such a commitment to information security and privacy reflected within systems, technology and culture at Touchpoint Group."
Digital Marketing Specialist - Harvey Norman PhotoCentre
Alpesh L
"TouchpointMX has been partners with Harvey Norman PhotoCentre since 2008, providing a valuable service and digital solutions to help us achieve our marketing goals."
Head of Marketing - Tortilla, UK
Megan B
"Ipiphany enabled us to read tens of thousands of lines of unstructured text from our third party delivery company quickly and efficiently. Providing us with an overview of areas we can improve our customer experience and B2B relationship."
See Your First Email & SMS Journey Live Now
Case Studies & Success Stories
Pricing Packages for NZ Businesses
Starter
Enterprise

Contact us
Data security and privacy are at the core of everything we do. Touchpoint Group is ISO 27001 certified, giving you confidence that your data is protected.
FAQs – Email & Marketing Automation in New Zealand
Yes - we’re ISO 27001 certified and follow strict data protection protocols.
Yes-MX is often more affordable than Mailchimp or HubSpot when factoring in deliverability, compliance, and support.
Global platforms aren’t optimized for New Zealand’s unique email ecosystem. MX ensures top inbox deliverability, complies with NZ Privacy Act regulations, and offers real local support.
Touchpoint MX is the only enterprise-grade marketing automation and email marketing platform developed and supported in New Zealand. Unlike offshore providers, it offers local compliance, direct support, and higher deliverability rates for .nz domains.
Yes - we'll walk you through the platform and show how it can solve your specific challenges.
No. Touchpoint MX goes beyond email with SMS campaigns, customer loyalty programs, surveys, and feedback forms. All managed in one NZ-based platform.
We’re trusted by AA Insurance, Harvey Norman, Green Cross Health, Paper Plus, and many more NZ brands. Businesses stay with us for 6+ years on average.
Touchpoint MX is an all-in-one marketing automation platform for email, SMS, and loyalty campaigns, built for data-driven teams that need secure, scalable orchestration.